Terms & conditions

1. General information

This website is operated by STUDIO TEI 29, headquartered in Bucharest, Romania. By accessing and using this website, you accept the terms and conditions below. Please read them carefully.

2. Purpose of the website

This website is exclusively informational and promotional in nature. No transactions, payments or purchases are made directly through this website. The information presented, schedule, services, team, location, may be updated without prior notice.

3. Intellectual property

All content published on this website, texts, images, photographs, logos, design and any other materials, is the exclusive property of STUDIO TEI 29 or is used with the permission of the rights holders. Reproducing, distributing or using it, in whole or in part, without the prior written consent of STUDIO TEI 29 is prohibited.

Third-party materials (studies, articles, research) are referenced for informational purposes only, with their source and authors indicated. STUDIO TEI 29 claims no rights over these materials.

4. Appointments and bookings

Bookings for Pilates sessions are made exclusively through the external platform Gym Management App. By accessing the booking link, you will be redirected to this platform’s website.

STUDIO TEI 29 is not responsible for:

• the operation, availability or content of the Gym Management App platform;
• the platform’s cancellation, rescheduling or refund policies;
• any technical issues occurring on the third-party platform.

The applicable cancellation and rescheduling policies are those set by the Gym Management App platform and communicated at the time of booking.

5. Limitation of liability

STUDIO TEI 29 makes every effort to keep the information on the website accurate and up to date, but does not guarantee its accuracy, completeness or timeliness at any given moment.

STUDIO TEI 29 assumes no liability for:

• decisions made by users based on the information presented on the website;
• technical interruptions, errors or temporary unavailability of the website;
• the content or practices of third-party platforms accessible through links on the website.

6. Links to third-party platforms

The website may contain links to external platforms (Gym Management App, Google Maps, Waze etc.). These links are provided solely for users’ convenience.

STUDIO TEI 29 does not control and assumes no responsibility for the content, privacy policies or practices of these platforms. You access them at your own risk.

7. Personal data and the contact form

By using the contact form available on this website, you voluntarily submit personal data (name, email address, phone number, optional, and message). This data is collected and processed by STUDIO TEI 29 exclusively for the purpose of responding to your request.

Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Romanian legislation. For full details, please see the Privacy Policy available on this website.

8. Cookies and tracking technologies

This website uses the following technologies, which may place cookies on your device:

• Google Analytics, for analysing traffic and user behaviour;
• Meta Pixel, for measuring the effectiveness of advertising campaigns;
• Google Maps, for displaying the map and the studio’s location.

On your first visit, you will be informed about the use of cookies and will be able to give or refuse your consent. For detailed information about the types of cookies used and their duration, please see the Privacy Policy.

9. Changes to the terms

STUDIO TEI 29 reserves the right to modify these Terms and Conditions at any time. The updated version will be published on this page, indicating the date of the last change. Continuing to use the website after changes are published constitutes acceptance of the new terms.

10. Governing law

These Terms and Conditions are governed by Romanian law. Any dispute related to the use of this website will be settled by the competent courts of Romania.

For complaints, you may also contact the National Authority for Consumer Protection (ANPC) or use the European Online Dispute Resolution platform (ODR).

11. Contact

For any questions about these Terms and Conditions, you can reach us through the contact form available on the website, by email at office@studiotei29.ro or directly at Bulevardul Lacul Tei 29, 020372, Bucharest.